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Module Fifteen – Growing Great Ambassadors and an Attitude of Gratitude

Wow. This is our penultimate session.

I can’t think of better way to transition towards our May retreat and June presentations than reflect on gratitude.

We’re going to try a new format for April 19th meeting (3-5 p.m.)…

We will start our meeting in small groups in downtown coffee shops. You will be paired with a community leader, a double macchiato and these questions:

  • Share a story about someone you have met who is a GREAT AMBASSADOR for his/her cause. What characteristics of that person make them a great ambassador?
  • What makes organizations (or people) good at expressing gratitude?
  • Describe an act of gratitude you’ve experienced (as a giver of gratitude or a recipient of gratitude).

I’ll send you your coffeehouse location 48 hours before our meeting. The cohort will reassemble at 4:30 p.m. at Armada for a closing circle and toast to gratitude at 5 p.m.

THANK YOU for being a part of this journey… savor every sip of it!

Jim and Carrie

READ: “How Gratitude Can Transform Your Workplace”

Read the Article (opens in a new window)


  1. What story can you tell about how you’ve experienced gratitude in your workplace?
  2. Can you think of some specific ways you could show gratitude in your work? In your volunteer life?

READ: “How to Transform Customers into Brand Ambassadors”

Read the Article (opens in a new window)


  1. How does this article about employees and brand ambassadors “fit” when we are talking about the social sector?
  2. What’s the “brand promise” of a non-profit you support or one that you’ve studied in your project work?  In your opinion, how does the nonprofit deliver on that brand promise?
  3. How do you connect your volunteer life and your “day job”? Is your personal brand more “personal versus corporate” or “personal plus corporate?

Watch + Respond

  1. Who is a person in your life who has been really influential? What (specifically) did they do that was amazing/important in your life?
  2. Have you taken the time to express gratitude to this person(s)? Would you consider writing them a “gratitude letter”?

Class Discussion

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Upcoming Events & Key Dates

April 19, 3:00-5:00PM | Gratitude and Building Great Ambassadors

Location:  Impact Hub (2), French Press, Peet’s Coffee

May 15, 12:00-5:00PM | Retreat – Bringing it All Together

Location:  TBD

June 12, 2:00-5:00PM | Final Presentations to Community 

Location :  Santa Barbara Foundation

June 12, 5:30-8:00 | Launch Celebration

Location:  Foundation House (300 East Islay)

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